In Music Monitor, users are assigned a Privilege Set, which determines what they have permission to see and do. In this context, "Admin" is used in the sense of a system administrator, and is the highest access level. It does not mean administration staff - they should be assigned the "Music Monitor" privilege set.

For more on managing these access levels, see Manage Login Accounts.

An account with "Music Monitor" privileges has access to see all fields in all records and is largely empowered to edit anything as well. In the commonly-used layouts, some options are disabled because normal practice is not to edit those fields, but they are still accessible in other views when needed.

The exception is for records that are exported to your finance system for billing or payroll. These are the Attendance records and the Student Accounts records. Once a process is run to finalise these records for use in a billing or pay run, they are no longer editable in Music Monitor. The reason - clearly - is that if they were later edited, the system that the exported file was brought into would not agree with Music Monitor, causing all kinds of headaches.

However, things sometimes go wrong.

You may discover an error in your data, meaning that the records you exported were incorrect. Something may go wrong in passing the file along to the other system, and you may need to re-export it from Music Monitor. Sometimes a network connection issue can mean that Music Monitor marks the records as finalised but doesn't finish creating the file for export.

In these cases, you do need to edit the records after all. An account with "Admin" privileges is able to edit these records.

Log in with Admin privileges only when this high level of access is needed, and then log out again. 

To edit the records, you need to close out of Music Monitor completely and re-open it, this time entering the username and password of an account with Admin privileges instead of your usual account.

  • If you have your username and password saved, so your computer logs you in automatically when you double-click the Music Monitor icon, this time hold down the Shift key while double-clicking it, and you will come to the password screen instead.

Once you have made the changes you need, close out of Music Monitor again, and log back in as yourself. This protects you from accidentally making any changes that you should not be able to make.

How Many Admin Accounts

Generally organisations only need one account with Admin privileges. An issue requiring admin privileges will generally be something that involves multiple people in the organisation and it's fairly normal for a few nominated people to know the credentials for that account and be able to use it.

If the need for traceability is greater, it is certainly possible to set up a different admin account for each person authorised to use it. The log will then show which user made a change at any time.